Posts Tagged ‘Zappos.com’

Closing the Deal at the Virtual Checkout Counter

By CLAIRE CAIN MILLER, The New York TimesPublished: October 11, 2009 Shoppers rarely drive to the mall, load up their carts and … Read more

CEOs Who Use Twitter

By Douglas MacMillan and Rebecca Reisner Business WeekIn August 2008 we reported on 18 chief executives who use the microblogging application Twitter to clue customers in … Read more